Continuous Improvement Process basic knowledge – webinar

The CIP Basic Knowledge / CIP Core Tools Webinar offers a comprehensive overview of the areas of application and associated methods as well as the embedding of CIP in quality strategies and process optimization. Achievement of goals through the use of CIP can be: saving resources, improving work processes, improving products, processes and customer satisfaction, reducing waste and costs, reducing pressure to perform and consolidating a corporate culture.

Introduction and objectives of the online seminar “CIP Basic Knowledge + CIP Core Tools”

A functioning Continuous Improvement Process (CIP) / or Kaizen forms the basis in many companies on which quality and processes are continuously developed; CIP is also a component of standards for quality management systems. You will learn the efficient and targeted way of the continuous improvement process (CIP). You expand your methodological knowledge and after the seminar you can independently apply this corporate philosophy in your company or environment together with your employees. You will learn to solve a wide range of problems in small steps and to implement them within a short period of time. This enables you to establish the CIP / Kaizen approach in your company. Sometimes the practical examples will help you which you will receive as part of the seminar using a method or toolbox. You thus know how to proceed so that improvement measures are implemented in a binding manner. In addition to a practical introduction to the most important improvement tools with numerous exercises, the seminar provides you with implementation-oriented knowledge of the success factors of a sustainable CIP / Kaizen initiative.

  • Support and improvement of the CIP processes in the company
  • Broad overview of practice-relevant methods
  • Structured classification of all learned methods
  • Selective discussion of potentials, goals and problems that arise
  • increase of productivity

Seminar content

  • introduction to the topic
  • Introduction to the topic of “CIP”
    • Corporate culture & philosophy
      • Company development with and without CIP
      • The development of the CIP
      • PDCA cycle / Deming circle
      • CIP vs. Kaizen
      • Kaizen
    • CIP & ISO 9001: 2015 (quality management)
  • CIP goals
    • Goals & benefits of CIP
      • Goals & benefits for companies
      • Goals & benefits for employees
    • Find potential
      • 7 types of waste
      • BVW (company suggestion scheme)
      • BCM – Business Continuity Management (operational continuity management)
    • Derive potential (strategy & development of goals)
      • Corporate goals
      • Business goals
      • Area goals
  • CIP projects (project management)
    • Achieve project goals
    • Approach projects actively and in a structured manner
    • Project flow according to PDCA cycle / Deming circle
  • Insight into CIP core tools
    • CIP core tools (methods & systematics)
      • Overview methods of the CIP
      • Overview of methods of
        • Lean management
        • Risk management
        • Quality management
        • Process management
        • Knowledge management
  • CIP core tools
    • CIP core tools (methods & systematics)
      • Insight into 7 tools of the Kaizen
      • Insight into methods of CIP
  • Lean management tools
    • Overview of Lean Management methods
    • look into
      • 5S method
      • Spaghetti diagram
      • TPM
      • Werstrom
      • Poka Yoke
  • Risk management tools
    • Overview of risk management methods
    • look into
  • Quality management tools
    • Overview of statistical tools
    • look into
  • Process management tools
    • look into
      • Turtle diagram
      • Who does what, when, how, with what
  • Innovation management tools
    • look into
      • TRIZ
  • Knowledge management tools
    • look into
      • Lesson learned
  • CIP core tools (methods & systematics)
    • PDCA model
      • plan
      • do
      • Check
      • Act
    • Troubleshooting
      • 6W method
      • Ishikawa
      • 5xWhy
      • Problem Solving Sheet
      • 8D method / 8D report
      • A3 method
    • Creativity methods
      • Brainstorming / brainwriting
      • Mind map
      • 6-3-5 method
      • Analogy method
      • Headstand method
      • Learning diary
      • and more
    • Decision making methods
      • Pairwise comparison
      • Decision matrix
    • Cost analysis
      • ABC analysis
      • target costing
      • Overview of value analysis

Target group / requirements

Managers and employees from the CIP environment, future CIP moderators, employees from process optimization, lean management, quality managers, students and interested people.


  • 2 x 6 hours from 8:00 a.m. to 2:00 p.m.


  • Access to internet-enabled PC with microphone and loudspeaker
  • Connection of the computers via Teamviewer / Skype or alternative remote software or webinar software


  • Certificate of attendance after the webinar


  • € 795 per participant plus VAT VAT

Inquiry, booking & appointments